Waterloo Region 24/7 Crisis Line: 1-844-437-3247 | Call Us: 519-669-8651 | info@woolwichcounselling.org

Vision and Mission


Building healthy communities.


Woolwich Counselling Centre is a community-owned counselling agency facilitating emotional and mental wellness. We create awareness, provide education, and promote prevention for individuals, families, and communities. In partnership with other community agencies, we act as a catalyst for healthy living. We offer affordable, accessible, and professional services for all.

Key Values: I.C.A.R.E


Our practice is centred on the well-being of clients. We are committed to seeing clients through their personal journey. We seek to provide equitable services, based on best practices. We are dedicated to our work and are accountable for our actions. As a registered charitable organization with varying funding sources, we always put our clients first and want to see them succeed. This means clients get the right amount of service that they need. 


This 45+ year-old agency was built by the community for the community, and it shows. From our connected approach with clients and our supportive staff team, to our deep ties with other local nonprofits serving similar needs and our engagement with the Woolwich and Wellesley communities, we work as collaborative partners to fulfill our mission of building healthy communities. We remain committed to being a mental health resource to local businesses, organizations, schools, individuals, and families in our unique rural communities.


Mental health needs impact all people; we actively promote inclusivity and acceptance. We seek to be a physically accessible, visible, local organization committed to promoting mental well-being for all. Our services are available and affordable; as a nonprofit, we offer a sliding fee scale based on unique financial situations. We are committed to offering quality services, in a physically accessible location, regardless of ability to pay. 


Right from the first interaction with our agency, everyone—individuals, families, schools, businesses, and community organizations—are treated with dignity, care, and encouragement. We value diversity as our strength and we believe in the power of compassionate listening. Through our confidential services and the relationships we foster, we seek to build trust. Recognizing the critical social conversations that are happening today, we are committed to humbly learning alongside our clients and our community.


We strive for excellence in client service. That means having a wide array of professional, qualified, and reputable counsellors who vary in approach and specialty. We seek to find the right fit for clients and get them in for appointments as quickly as possible. Staff supports are in place to ensure our experienced, multi-disciplinary team is dynamic, clinically current, and responsive to the changing needs of our local community.